We want our customers to be completely satisfied with their purchases. Products may be returned if they are damaged, defective, incorrect, or significantly different from the product description provided on our website.
Customers must initiate a return request within seven days of receiving the product. Return requests submitted after this period may not be accepted.
Products must be returned in their original condition, along with original packaging, tags, accessories, manuals, and other items supplied with the product, wherever applicable.
Products that have been damaged due to misuse, negligence, improper handling, or unauthorized modification may not be eligible for return.
If you receive a damaged or defective product, please contact our customer support team as soon as possible and provide relevant details and photographs of the product where required.
If you receive a product different from the one ordered, please contact our customer support team within the return period. We will review the request and arrange an appropriate resolution.
Depending on the circumstances and availability of the product, an approved return may result in a replacement or refund.
Where the return is due to a damaged, defective, incorrect, or otherwise eligible product, return shipping arrangements will be handled according to the applicable return process.
Certain products may not be eligible for return due to their nature, hygiene requirements, customization, or other applicable restrictions. Such restrictions, where applicable, will be communicated on the product page or at the time of purchase.
To initiate a return, customers should contact customer support with their order details and the reason for the return.
If you have any questions regarding our return policy, please contact our customer support team for assistance.